Our customer service - here to help you!

The customer service team at Raisin Bank is happy to respond to any questions and comments you might have and can be reached by email at service@raisin.ie. You can also use the contact form available in the Online Banking System.

We are happy to answer any questions about our company and can provide information about our partner banks’ savings products. Please note, however, that at no point do we provide any personal recommendations or information relating to an investment decision for a specific term deposit.

How you can reach us

Email
service@raisin.ie
We will respond to your enquiry as quickly as possible.

P.O. Box

Raisin
P.O. Box 13 01 51
13601 Berlin
Germany

We are proud that the vast majority of our customers are very satisfied with the service provided by Raisin Bank. In case you are not completely satisfied, please contact us immediately so that we can find a solution with you. Further information about our complaint management can be found here

Do you have any questions?
© 2023 Raisin Bank AG, Frankfurt a.M.
Secured by Sectigo

All interest rates displayed are Annual Equivalent Rates (AER), unless otherwise explicitly indicated. The AER illustrates what the interest rate would be if interest was paid and compounded once a year. This allows individuals to compare more easily what return they can expect from their savings over time. Raisin Bank, trading as Raisin.ie, is authorised/licensed or registered by BaFin  (Bundesanstalt für Finanzdienstleistungsaufsicht) in Germany and is regulated by the Central Bank of Ireland for conduct of business rules.